Hurricane Harvey in San Antonio Help

Hurricane Harvey in San Antonio Help

Get Help

As I write this blog post, I can hear the winds starting to pick up outside my house.  We are very grateful to be in our warm home, with electricity and wifi, eating, and surrounded by the comfort of our own “stuff.”  Hurricane Harvey is having a devastating impact already on South Texas and the storms and rain will continue throughout the weekend.  We are not out of the woods, please take the warnings from the weather and City seriously.

City of San Antonio Government


Evacuees should head directly to: 200 Gembler Rd, San Antonio, TX 78219

Here they will be registered and transported to the appropriate facility to stay at.  This protects the location of those vulnerable and left open by the storm.

  • An ACS tent at that location can assist displaced residents with checking pets into the emergency pet shelter. Evacuated pets received to-date:
    42 dogs, 29 cats

Turn Around Don’t Drown and Have a Plan

Seriously.  Get the latest low water crossing reports here.

find out all the flooding and low water crossing from bexar flood

  • Ready South Texas App – Download the app to receive instant access to evacuation maps, safe routes, shelter information, create a personalized emergency plan and receive official alerts
    • Share your status with your selected contacts with the push of a button.
    • Receive critical emergency alerts via push notification.
    • Locate Bexar County’s emergency shelters.
    • Display up-to-date evacuation route maps.
    • Get the latest news and weather for the South Texas area.
    • Create a personalized Emergency Preparedness Plan by answering five basic questions.

Offered from San Antonio’s Office of Emergency Management

download the ready south Texas app for emergency preparedness and planning

Engaged through Social

Always a powerful tool during natural disaster and city emergencies, here are some ways to get the details you want to know about, the fastest, directly from the city!

Power of the Community

The city needs your help!  Report the following so that crews can be deployed to help resolve issues:

  • To report any low water crossings without barricades or warning signals, residents are asked to contact the City’s non-emergency number, 207-SAPD.
  • To report any outages and non-emergency requests like traffic light malfunction and debris in the road, dial 3-1-1 or download the 311 mobile app.
  • CPS Energy power outages reported or viewed here (I know outages are frustrating, we experienced them yesterday! but CPS is working very hard to restore power and is responsive to the submitted outage requests…can even sign up for status updates.)
    • Nearly 250 electric and gas employees from five locations around the city have been mobilized to restore service and keep the community safe.
  • SAWS Residents can report sewer overflow or water concerns to 210-704-7297.
    • No water outages are expected, but if customers want to take precautions, they can fill pitchers on-hand with faucet water ahead of time.

Food Warning during Power Outages

Metropolitan Health has recommended the following:

Prepare their households for heavy rain and flooding by having enough water and food for at least three days, any necessary medications and an evacuation plan. Metro Health asks residents to keep food safety in mind in case of a power outage:

  • Keep the refrigerator and freezer doors closed as much as possible. A refrigerator will keep food cold for about 4 hours if the door is kept closed.
  • A full freezer will hold its temperature for about 48 hours (24 hours if half-full).
  • Place frozen meat and poultry on a tray so that if they begin thawing, their juices will not drip on other foods. When power comes back on:
  • Check the temperature inside your refrigerator and freezer. Discard any perishable food (such as meat, poultry, seafood, eggs, or leftovers) that has been above 40 °F for two hours or more.
  • Check each item separately. Throw out any food that has an unusual odor, color, or texture, or feels warm to the touch. • Never taste a food to decide if it’s safe. When in doubt, throw it out.

Give Help

As I write this blog post, I can hear the winds starting to pick up outside my house.  We are very grateful to be in our warm home, with electricity and wifi, eating, and surrounded by the comfort of our own “stuff.”  There are at least 1,000 refugees that have been displaced from their homes that they evacuated from coastal cities like Corpus Christi, Rockport, Port Aransas, and even as far inland as Victoria.

American Red Cross San Antonio

Volunteer Intake Center, August 26 from 8 a.m. to 2 p.m. The Volunteer Intake Center will be located at 3642 E. Houston St., San Antonio, TX, 78219. New and first-time volunteers are encouraged to visit the Volunteer Intake Center to register, train and receive volunteer assignments. Shelter training will take place every hour beginning at 8:30 a.m. You can register to volunteer at

hurricane Harvey disaster relief - volunteer through San Antonio Red Cross

Right now San Antonio Food Bank is looking for

They are working around the clock to help those impacted by Hurricane Harvey.  The American Red Cross San Antonio Area Chapter serves 2.4 million people in 22 counties across South Central Texas from our headquarters in San Antonio

hurricane Harvey disaster relief - volunteer through San Antonio food bank packing meals


The San Antonio Food Bank sent 2,000 meals to 2 shelters yesterday, Friday, August 25, 2017. They are preparing 4,000 meals today for 4 shelters and getting emergency food boxes to displaced families impacted by Hurricane Harvey.

Drop Off Location: (Do NOT take these directly to shelters, SA Food Bank is coordinating the ingestion of all the wonderful donations received.)

  • ADDRESS:  5200 Enrique M Barrera Parkway, San Antonio TX 78227
    • (Between Hwy 151 & Old Hwy 90)
  • HOURS:  8am-5pm Saturday, August 25, 2017

Most needed items: continue to be food (peanut butter, rice, canned and boxed foods), clothing (new and/or packaged only)

  • Nonperishable food:
    • Diapers
    • Baby formula
    • Hygiene products
  • Clothing
  • Pet food and supplies

More info at

hurricane Harvey disaster relief - volunteer through San Antonio food bank

helping hurricane Harvey infographic bexar county

2017 August San Antonio Zoo and Splashtown

During the month of August, San Antonio Zoo and Splashtown San Antonio are offering a double dose of summer fun with a membership swap that allows members of one attraction the opportunity to enjoy the other attraction absolutely free!

Splashtown members receive unlimited free admission to San Antonio Zoo any day of the week, while San Antonio Zoo members enjoy a free one-time Splashtown admission on weekdays. Visitors must show their Splashtown or San Antonio Zoo membership card as well as an ID. Memberships are specific to individual guests and non-transferable. San Antonio Zoo members can also purchase a 2018 Splashtown Season Pass will get $10 off.